The MESMAC office is open 9am-5pm weekdays, admin staff are available to take messages etc but the core MESMAC community workers are not generally available at these times.
The MESMAC helpline operates:
Monday – Friday 9.30 – 5pm
A 24hr answer machine is in use at other times.
Appointments and drop in time
- Drop in day is Thursday from 10.00am until 5.00pm for general support.
If you would like to call in to collect condoms/lube or information leaflets only you can do this weekdays between 9.30am – 5pm.
Any other enquiries, 1-2-1 support, HIV tests or general support needs an appointment.
Appointments can be arranged from Monday – Friday 9am-5pm depending on staff availability.
Phone and Fax
Phone: 0191 233 1333 (or 0191 277 2055)
Fax: 0191 233 1551
3rd Floor, 11 Nelson Street,
Newcastle, NE1 5AN.
Twitter : TeamMesmac
How to find us:
Click here to be taken to the AA auto route finder.
Simply put your address/postcode in and then MESMAC’s postcode (NE1 5AN).
You should then have a planned route to us with the option of having a map included.
There is currently a small step at the front entrance to the building of approximately 2 ¾ inches high. This opens into a wide area which provides sufficient space for a wheelchair to manoeuvre.
If you are a wheelchair user you may need assistance to enter the building, a portable ramp can be provided. A member of staff will arrange to meet you at the entrance to the building at a specified time where required should you need it.
There is also an alternative side entrance which provides level access at the side of the building; again a pre-arranged appointment can be made to enable you to enter the premises via this entrance.
Alternatively, services can also be provided from alternative premises.
Email us in confidence here:
Email us by submitting the form below or by sending mail to: